What does the collection cost cover?

The collection cost covers any package measuring up to 200 (L) x 100 (W) x 170 (H). The vehicle sent may be a regular van and will be enough to accommodate as per your booking. If we arrive and there is more cargo than booked, we may not be able to collect the additional. Therefore it is important to let us know of any changes prior to collection.

If your collection exceeds the above dimensions, please request a quote from our sales team as you may need larger, curtainsided vehicles to accommodate your request. If you do not declare the correct weight and dimensions and the shipment can not fit on the vehicle sent, you will be charged a false call, wasted journey which is 100% of the collection fee + any additional waiting time.