Bookings
- Important Customer Notice: LHR - Heathrow Airport Closure
- What is the maximum weight and size limits for a package?
- Are Intercargo bookings processed 24 hours a day, 7 days a week?
- What is volumetric weight?
- Do you provide tail lift for collections?
- Are transit times guaranteed?
- Can you offer a dedicated collection service?
- What packaging should I use for my shipment?
- How will I know when my package has arrived at its destination?
- What do I do if the driver does not arrive to collect my shipment?
- What do I do if the driver refuses collection of my shipment?
- I experienced problems with the website before making a payment. What now?
- What happens if the driver does not accept the shipment?
- How do I affix the label to my package?
- What does the collection cost cover?
- Collection Waiting Time?
- Does Intercargo guarantee its collection services?
- Collection Timings
- Change or Amendment Fee
- What if I do not know the destination postcode?
- Does Intercargo accept bookings to PO Box Numbers?
- What will happen if the weight we have provided is not accurate?
- When will my shipment arrive?
- How do I publish my content in other languages?
- How do I customise my Help Centre?
- What are these sections and articles doing here?
- My shipment was delivered damaged. How do I make a claim?