There are 2 ways to add more users.
First Method:
The first way to add more users, you will need to navigate to www.intercargo.com
1. Go to the menu and click on My Intercargo > Open an Account
2. Enter your organisation code.
3. This will then populate and prefill your company details that we have for you
4. For the user you wish to give access to, add their First Name, Last Name and Contact Number
5. Click Register Now
A newly created contact by default will have no link to any groups and will therefore not
have any web portal access. Groups must be assigned to a contact to grant them appropriate security rights. It is also recommended that you send the password instructions after creating a new contact.
They will then need to use the following 3 pieces of information to login to Conexa Neo:
https://conexa.intercargo.com/portals/NEO
1. Organisation Code
2. Email Address
3. Password
Second Method:
The second way to add more users is by logging in to the CSM Portal https://conexa.intercargo.com/Portals/CSM/Desktop#/login and directly creating a new user in contacts.
To create a new contact:
1. Navigate to the Contacts window and click on the New button.
2. Complete the necessary fields. Only the contact name is mandatory, but it is recommended that you provide complete contact detail information when creating a new contact.
3. To grant web access, click on the Web Access Enabled radio button. Note, a unique email address must be entered.
4. To assign a group, within the Assigned Groups field click on the plus icon and enter the group name or click on the magnifying icon.
This is the preferred method for administrators as it will allow you to create and assign security rights at the same time.
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